Appointments will be staggered, and we will allow a maximum of 5 treatments to be scheduled at one time to allow for adequate sterilization and disinfecting procedures between guests and services.  Group bookings of more than four guests are allowed at one time based on availability.

 

Guests of the Spa at Aspire must be 18 years of age or older. Please notify your concierge when booking treatments if you have high blood pressure, allergies, physical disabilities, are pregnant, or have any other health concerns.  

 

While we make every effort to accommodate same-day appointments, we encourage guests to schedule appointments in advance to ensure that their treatment and technician preferences are available.  A credit card is required

to secure your spa reservation.

 

ARRIVAL

Guests will be required to arrive 15 minutes prior to their service starting and will have access to the locker rooms to showers and/or change and will have access to the relaxation lounge. Arriving late will limit the time for your treatment, thus decreasing its effectiveness and your enjoyment.  Your treatment will end on time, so the guest is not delayed.  The full value of your treatment will be charged. 

 

LOCKER ROOM & FACILITY ACCESS

Steam room, sauna, Aspire pool, jacuzzi, and pool are all accessible for guests 18 years or older with spa appointments or those with a spa day pass.  The facility will be accessible for up to two hours after your service. 

 

CANCELLATION POLICY

If you must reschedule or cancel your appointment, please notify the spa at least 72 hours in advance to avoid being charged a cancellation fee.  The cancellation of a group will require seven-day notice.

 

CELL PHONES AND CAMERA

To offer an atmosphere of relaxation, cell phone use is not permitted in the spa.  In order to protect our guest’s privacy, cameras or videos are not permitted in the locker areas and wet facilities. 

 

SERVICE CHARGE

For your convenience, a gratuity of 20% will be included in your services for your service professionals.  Additional gratuities may be added at your discretion.

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Prices and services are subject to change.